1. Introduction
By using and visiting any section of the website dotaloot (the “Website”) and creating an account, you agree to comply with this Privacy Policy. This Policy describes how we collect, use, process and disclose information, including personal data, in connection with the use of the Website.
Data Controller:
Beneficiary: RB CLOCK SOLUTIONS LTD
Reg. number: 14697998
Beneficiary’s address: 86–90 PAUL STREET, LONDON, ENGLAND, EC2A 4NE
Payment data is also processed by the above-mentioned data controller in accordance with applicable legal requirements, including AML measures and the prevention of fraud and unlawful activities.
2. Information We Collect
We collect data that allows us to identify users, including: name, date of birth, address, contact details, banking and payment information, transaction history, preferences, feedback and other information.
3. Personal Information Provided by the User
The User may provide personal data through forms, surveys, promotions or giveaways. Submission of such data is voluntary.
4. Personal Information Collected Automatically
When using the Website, the server automatically generates logs, including:
— IP address
— date and time of access
— pages visited
— system language
— error reports
— browser type
From time to time, we may conduct security checks and may request identity verification.
5. Use of Information
We use your data for the following purposes:
— processing transactions
— technical support
— improving the quality of the service
— ensuring security
— AML / anti-fraud procedures
— sending notifications
All marketing notifications may be disabled by the User.
6. Data Retention Period
Personal data is stored for up to 1 year after account closure. Financial information is stored for up to 10 years due to legal obligations.
7. User Rights
You have the right to:
— receive information about how your data is processed
— request a copy of your data
— request correction of your data
— request deletion or restriction of processing
— object to data processing
— request data portability
Requests should be sent to: support@dotaloot.me
8. Withdrawal of Consent
You may withdraw your consent to the processing of personal data or opt out of marketing communications at any time.
9. Data Storage Security
We use secure servers, encryption and software-based security systems. Our partners are required to maintain an equivalent level of data protection.
10. Automated Decisions and AML
We use transaction monitoring systems to prevent fraud and illegal activities. If violations are detected, account actions may be suspended.
11. International Data Transfers
We may process user data on servers and by partners located in other countries, while maintaining a level of data protection compliant with GDPR requirements.
12. Minors and Age Restrictions
Dota Loot does not provide services, licenses, digital assets, mechanics or methods of interaction with Cases and Inventory to persons under the age of 18. Registration, authorization, use of the Website, and participation in transactions are permitted exclusively to users who have reached the age of majority. By using the Website, the User confirms that they are at least 18 years old and have full legal capacity to make legally binding decisions.
Dota Loot reserves the right to request age verification documents and, in the absence of verification, to block access, delete the account, stop data processing and refuse service.
13. Contact Information
For questions or complaints, you may contact us at:
E-mail: support@dotaloot.me
14. Changes to the Document
This Privacy Policy may be updated due to changes in legislation or data processing practices. Significant changes will be published for users.
Current version: December 2025
